Walgreens revamps customer loyalty Programme Offering Extensive Benefits

KUALA LUMPUR,. Walgreens has announced the launch of myWalgreens, a complete reinvention of its customer loyalty programme to offer customers extensive new benefits, including the fastest same-day retail pickup offering.

Customers can now shop online and on a fully-redesigned mobile app for health and wellness items, and then pick them up in the store, curbside or at the drive-thru in as little as 30 minutes.

Walgreens has the nation’s largest health and wellbeing-centered customer loyalty programme, with more than 100 million members, according to a statement.

It is now easier than ever for its members to stay well, shop conveniently and save money and time seamlessly across more than 9,000 stores, Walgreens.com and the mobile app.

The new benefits are in addition to many others already offered by Walgreens including an at-home delivery service through DoorDash and Postmates and a Prescription Savings Club with up to 80 per cent off cash retail prices.

Additionally, the mobile app now features a broad range of health and wellness services for customers and patients, including a 24/7 pharmacy chat, access to find and book medical care and vaccination appointments, as well as personalised health and wellness advice.

The debut of myWalgreens marks another milestone in the company’s digital transformation. Walgreens delivers customers more benefits and a highly-personalised experience by working with the very best technology and customer-insight partners, including Microsoft, Adobe and Epsilon.

More details at www.walgreens.com.


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